Thank you for shopping with BPFP for French Bulldogs! We appreciate your business and want to ensure you’re completely satisfied with your purchase.
This policy applies to both physical products and digital products (eBooks) purchased through BPFP.
Physical Products:
- You are eligible to return most unused and unopened physical products within 30 days of receiving your order.
- Please contact us before initiating a return by emailing us at [your email address]. We will provide you with further instructions and a return shipping label.
- Customers are responsible for return shipping costs unless the item is incorrect or damaged.
- Once we receive the returned item in its original condition, we will issue a full refund to your original payment method.
Digital Products (eBooks):
Due to the nature of digital downloads, eBooks are not eligible for returns or refunds. This is because once you download an eBook, it’s impossible to ensure it hasn’t been accessed or copied.
Exceptions:
- If you receive a damaged or incorrect physical product, please contact us immediately at [your email address]. We will be happy to send you a replacement or issue a full refund.
- If you encounter technical difficulties downloading or accessing your eBook, please contact us at [your email address]. We will do our best to assist you in resolving the issue.
We encourage you to carefully review the product description and preview any available samples before purchasing an eBook.
By purchasing a product from BPFP, you agree to these terms and conditions.
Thank you for your understanding!
We hope this return policy is fair and transparent. If you have any questions, please feel free to contact us.